FAQ's


PRODUCT
Q. Is CBD Oil legal?
Yes, all of our products are legal! CBD Oil is legal in the UK, European Union and many parts of the world. We currently only sell our products in the UK and EU, but do keep checking our website and social media for updates.
Q. What is CBD?
CBD oil, also known as cannabidiol is one of the most prominent compounds found in a Cannabis (Hemp) plant. From birth, we naturally produce endocannabinoids, which is a compound similar to CBD. Cannabinoids aren’t just found in plants but in us too, which is why it is so important to take CBD to support our health and wellness. When we take CBD it stimulates our endocannabinoid system (a system of receptors throughout our body) helping to keep our bodies in balance. If you have never used CBD before we would advise you to always start with a low dosage and work your way up. 
CBD does not get you high, is non-intoxicating, and has no psychoactive effects.
Q. Will taking CBD help with my illness?
Unfortunately, we cannot give out advice on using cannabis oil for anything medical related. We sell our products as food supplements and they are not intended to treat, prevent or cure any illness. It is always important to do your own thorough research as there is a wealth of information out there about CBD’s many fantastic properties and uses, but for legal reasons we cannot make any medical claims.
Q. Will CBD oil or products get me high?
No!  CBD has no psychoactive effects. Our products are produced from special strains of Cannabis that are grown for their high CBD and low THC (less than 0.2%) content.
Q. Can I take CBD with my medication?

You should consult you doctor or healthcare professional before taking CBD if you are on medication. Always stick to the recommended dose too and if you are taking other medication keep a 2 hour gap between taking CBD and whatever else you take. If you are taking medication for heart conditions or blood thinners, leave a 4 hour gap. Avoid consuming grapefruit or derivatives of, when taking CBD as it can inhibit the effects.
Q. Is Your Cannabis Grown Organically?
Our Cannabis (Hemp) is grown without the use of any pesticides, herbicides, artificial fertilisers or harmful chemicals. Hemp does not require any additional, unnatural help in growing due to it being an incredibly resilient and fast growing (miracle) plant.
Q. What is the Entourage Effect?
This is a process in which all parts of the Cannabis plant work together to increase effectiveness, which is why we believe in only using whole plant extract. Each compound has its own strength; they compliment each other and make a positive contribution. The best way to explain the Entourage Effect would be that the whole is greater than the sum of its parts.
Q. What are terpenes?
Terpenes are the natural, pungent aromatic oils that give Cannabis its unique taste and smell. Over 100 different terpenes have been identified and their purpose is to repel predators and attract pollinators. Each individual terpene is associated with unique effects. For example, Limonene elevates mood and Linalool is relaxing.
Q. Why are Resonate CBD products the best for me?
All our products are produced from special strains of Cannabis (Hemp) that are intentionally grown for their high CBD and low THC (Iess than 0.2%) content. We only choose the highest quality suppliers and always test our samples at a 3rd party laboratory.
Q. Is CBD safe to use when pregnant?
While many people have or do take cannabinoids during pregnancy we advise that to be on the safe side you do not take CBD whilst pregnant.
Q. What is the best method for storing my CBD?
We suggest all CBD products are kept in a cool dark place, like a cupboard. Do not refrigerate.
GENERAL
Q. Which Payment Methods Do You Accept?
We accept payment by VISA and Mastercard .
We accept payment by Bank Transfer.
Q. Which countries do you deliver to?
We currently deliver only to the UK and EU.
Q. How much do you charge for shipping?
We are based in the UK.
All UK orders are sent FREE via First Class Signed for mail.
UK Next Day Guaranteed Delivery orders - £6.95.
EU orders are sent Tracked and Signed for - £9.95.
All orders will be shipped the same day when an order is placed before 1pm GMT. Any orders placed after this time will leave the following day. Items are posted 5 days a week (excluding Saturday, Sunday and Bank Holiday Mondays). The delivery time frame for UK orders is 1-3 days for First Class. The delivery time frame for EU orders is usually 7-10 working days.
Q. Is It Safe To Travel With CBD?
While CBD is legal throughout the European Union we still recommend caution when traveling with it. It is a cannabis product, after all, and there is a small chance airport staff may confuse it for illegal cannabis products and seize it.
Ultimately it is your decision if you choose to travel with CBD products – and we have never heard of a customer getting in trouble for doing so – but you should bear in mind that probably not everyone who works in an airport will be aware of the legality of CBD, but everyone will know the illegality of cannabis in general.
We do not keep up to date on regulations in all countries so this is something that it may be worth researching further yourself.
This is not something we can offer any advice on, purely because the guidelines are either unclear or non-existent for this type of product on what Customs from each country permits.

Have a question not answered here? Email us at support@resonatecbd.com